
Customer Support Website Development
Online Customer Service is defined as any service that helps customers solve problems. This is done by customer support agents, whose primary goal is to assist customers. Such a service is usually connected to a business or brand which sells products and offers support.
There are different types of online customer service, depending on the type of industry involved. The exchange of messages is mostly done in real time and involves channels like live chat, phone call, e-mail or social media.
Online Customer Service is defined as any service that helps customers solve problems. This is done by customer support agents, whose primary goal is to assist customers. Such a service is usually connected to a business or brand which sells products and offers support.
There are different types of online customer service, depending on the type of industry involved. The exchange of messages is mostly done in real time and involves channels like live chat, phone call, e-mail or social media.